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Lead time
Please note that our lead time will vary between purchases.
If you want to know how long a product will take to get to you, kindly drop us a message on our chat and our friendly admin will get back to you as soon as possible.
Shipping
Experience hassle-free shipping with our esteemed partner, Fastway Couriers. Upon placing your order, expect personalized communication via email and WhatsApp, complete with detailed package information and the tracking number for your convenience and peace of mind.
How can I track the status of my order?
You can now use our 'track-my-order' feature online to query the status of your order.
Find it here: https://cozyquarters.co.za/pages/your-order-status
You will need your order # and the email you used when placing the order.
Customer support
RESPONSE TIMES:
Most cases are handled within a matter of hours however, please allow 1-2 working days during busy periods.
We return calls so please free to drop us a message requesting a call back.